Abandoned Carts

Signed-in customers who got a quote or started the booking form but never finished — picked up live from their saved progress. Reach out, note what you learn, and categorize below. Anyone who went on to actually book is left out automatically.

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Callback Requests

Signed-in customers who checked a pickup/destination PIN combination we don't service yet — logged the moment they see that, whether or not they tap "Request Callback from our Team". Kept separate from Abandoned Bookings above since these customers never had a route to book in the first place.

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